Dear Friends,
(Mission किशोर संदेश : विज्ञान -विकास -विनोद (Educate-Engage-Entertain)
Saturday, 6 December 2025
We are looking for Grandmoms!! A New Ad!
Saturday, 29 November 2025
Urban Growth, Human Comfort — and the Silent Crisis of Bees
Dear Friends,
Ravi Saripalle
Saturday, 22 November 2025
The Hidden Cost of Attention – Are You Also Trapped by the Attention Economy?
Dear Friends
Ravi Saripalle
Saturday, 15 November 2025
Teaching, Research, Skills: The New Confusion Matrix in Higher Education
Dear Friends,
Yesterday, I had the opportunity to attend the AACSB CEO’s
Business Schools Meet in New Delhi. Ms. Lily Bi, President and CEO of AACSB,
delivered an insightful presentation on the current state of management
education and institutional readiness. In my view, these insights are not
limited to management alone; they apply to several other domains as well.
Employers are shifting dramatically toward skills-first hiring — a 25% rise
globally since 2022 — and 27% of employers have removed degree requirements (SHRM
2025). The top skill gaps identified across undergraduates, postgraduates, and
managers include navigating ambiguity, communication skills, and the ability to
apply feedback.
The most interesting and insightful data point was about what
students value most. Faculty teaching quality is the top contributor (23%).
Curriculum relevance to current business trends follows closely (21%).
Experiential learning through projects and internships adds strong value (16%).
Student community and networking matter significantly (12%). Career services
and employability support are equally important (12%). International
exposure—exchange programs and global faculty—adds moderate value (7%). Access
to technology and AI tools influences learning (5%). Research opportunities
contribute modestly (4%).
After understanding these priorities in the age of AI, as a teacher, I am left
with new questions.
When institutions depend heavily on student fees, and when we are all living in
a consumer-first world, what should be the priorities of a teacher?
Undoubtedly, a teacher should be passionate about teaching. A teacher should be
a storyteller who meaningfully engages the classroom. A teacher must possess strong
conceptual understanding of the subject. They must demonstrate communication
skills, classroom management skills, empathy and patience, a student-centred
approach, and creativity.
In a small group conversation, we discussed the role of research.
The moot question was: Should a teacher also be a researcher
in the age of AI? The underlying assumption is that AI’s intelligence is slowly
surpassing human intelligence. Industry and research institutions are also
simultaneously conducting significant research and developing advanced
solutions.
The teacher’s required skill set is already demanding. If the
teacher must also become a researcher (on top of competing with AI’s research
capabilities and human researchers), when will they have the time to master
those core six teaching skills? A school teacher is never a researcher, but
rather a creative engager. Ten years ago, when AI was non-existent, higher
education required a teacher-cum-researcher. However, today, do we really need
this model, especially when students can independently leverage AI-driven
research outputs? Or should the teacher’s role shift towards being a
facilitator, motivator, or inspirer with strong application orientation?
This brings us to the big confusion matrix:
· Many
ranking frameworks demand research first.
· Students demand teaching first.
· Industry demands skills first.
If institutions don’t solve this puzzle thoughtfully, they
may pay a hefty price. Those who solve it will create history. Those who ignore
it will remain in history.
Note: These are my personal views.
Saturday, 8 November 2025
The Rise of Artificial Happiness and the Fall of Real Experience
Dear Friends,
My emotional balance at 25 was different from what it is at 50. At 25, we work hard for a job, money, and marriage. At 50, we work hard for our children’s education, their future, and our parents’ care. These are time-tested life sequences, with a few exceptions depending on circumstances. They cannot be outsourced or delayed — they must be experienced.
Though this is my personal view, emotions cannot be commoditized on a full scale. Their value diminishes — especially in the age of AI and robotics. We are inviting robots into our daily lives. Can R.K. Laxman’s “Servants of India” hold relevance today when we invite robots to our homes — Swami, the cook; Anthony, the driver; Shanti, the maid; Ramaswami, the trusted retainer? Can Laxman’s trademark wit and sketches reappear when Midjourney or Perplexity now do this work?
I have been invited by Infosys to speak on this very theme on 28th November 2025.
My topic: “From UX to HX: Designing for the Human Experience in the AI Era.”
What is your view?
Ravi Saripalle
Saturday, 1 November 2025
The Unexpected Rewards of Bold Curiosity:A Lesson Beyond the Syllabus
Dear Friends,
Sometimes, our ignorance or innocence brings a lot more courage and ability than formal training ever could. Though I’m not advocating this model, it often brings unexpected value — if our intentions are good and our goals are clear.
In 1999, I had a rare opportunity to attend the GE & Wipro Top Leaders Orientation Session by Dr. A.P.J. Abdul Kalam. At that time, I was just a fresher with no eligibility to attend such a high-powered leadership session. It all happened due to my mentor’s courtesy — one of the top leaders. I owe him forever because he took a big risk by taking me inside that session. I was seated in the last row, listening intently to Dr. Kalam’s inspiring speech.
I’ve always had a natural instinct to ask the first question during any leader’s Q&A session. Even when I was working at Wipro, I often asked the first question during Azim Premji’s Townhall meetings. Somehow, I used to grab that opportunity, even when thousands of employees were present. In fact, once Premji recognized my face and said, “Let’s give others a chance this time!” Of course, I took that positively — being recognized by such a tall leader was itself an honor. These days, that appetite is slowly reducing as I enter a different age group, with fewer aspirations left to chase.
Coming back to Dr. Kalam’s session — as usual, I asked the first question. The whole leadership team turned toward me, probably surprised at how such an “unknown” young person could be among the leaders! They, of course, had no idea of the real story. Dr. Kalam responded positively to my question. After the session, GE Jack Welch Centre organized a lunch with Dr. Kalam and Azim Premji. At one table, there were only three unoccupied chairs; the rest were filled with leaders. That table was reserved for Abdul Kalam and Azim Premji — two stalwarts of Indian leadership.
Without much hesitation or concern about consequences, I walked up to Dr. Kalam and requested, “Sir, can I sit for a moment with you?” Normally, that would be considered inappropriate. But he, being so humble and gracious, held my hand and asked me to sit next to him. For a few minutes, I found myself at the same table as Azim Premji and Abdul Kalam — what a surreal moment! He asked me what I was doing, and I told him that I had just joined Wipro as a fresher. I said this in front of Premji, without worrying about the consequences. Dr. Kalam laughed broadly, clearly happy about my courage and initiative. He leaned down, opened his bag, took out his book Wings of Fire (which he had authored), personally signed it, and asked me to read it later. Even today, I treasure that copy. Azim Premji also smiled — perhaps recalling my earlier encounters and similar initiatives!
You know what — Wipro never said a single word about why I did that. That is the hallmark of great leadership. In fact, the very next year (2000), Wipro sent me to the U.S. to deploy a system at JP Morgan, New York. Coincidentally, that same year, Wipro rang the bell at the New York Stock Exchange (NYSE) — the first Indian IT company to do so, on October 19, 2000. The event was graced by Jack Welch, Azim Premji, former PM I.K. Gujral, NASSCOM’s first president Devang Mehta, Wipro CEO Vivek Paul, Rishad Premji, and many more iconic figures. Once again, my instinct made me attend that bell-ringing ceremony. Surprisingly, Vivek Paul invited me for the photo session along with these leaders. I’ve kept that 25-year-old photo in my blog: https://i2itm.blogspot.com/2025/10/a-rare-opportunity-to-meet-greet.html.
Why am I sharing this story today? Because we conduct many leadership sessions for students, and in every session, the speaker asks, “Any questions?” Yet, I notice that very few students raise their hands. I’ve been observing this for the last 10–15 years, and it’s a real concern.
Asking a question does carry a small risk — it can either affect your reputation or earn you visibility and credibility. But students must take that bold step. In my case, I didn’t have a strong financial background, industry network, or a degree from a prestigious college. For students like me, there was no other option but to take such risks.
Ignorance and innocence — when combined with good intentions — are always a bliss!
Do you agree?
Ravi Saripalle
Friday, 31 October 2025
Saturday, 25 October 2025
Great Leaders or Great Missions — Which Comes First?
Dear Friends,
In 2009, I had a great fortune meeting Steve Ballmer and had
an opportunity to ask a question which was recorded on YouTube as well. (https://www.youtube.com/watch?v=lUoGKtZwxsI)
He was the CEO of Microsoft (2000 to 2014). As of May 2025, his estimated
personal wealth is around $151 billion, making him the eighth-richest person in
the world.
Ballmer joined Microsoft in 1980 and became Microsoft's 30th
employee and the first business manager hired by Gates. Ballmer joined
Microsoft with a salary of $50,000 plus 10% of the profit he generated and no
equity. However, Ballmer's profit share started to balloon out of control as
Microsoft grew. When Dave Marquardt (investor in Microsoft) suggested that
Microsoft reorganize as a corporation instead of a private partnership, he
proposed that Ballmer own 8% of the company in exchange for cancelling the
profit-sharing model. Paul Allen (co-founder of Microsoft along with Bill
Gates) initially disagreed, but Gates and Allen reached an agreement to give an
8% stake to Ballmer (Wikipedia).
This is called Intrapreneurship (you are an employee
but you work like an entrepreneur). Sometimes, you do not need to be an
entrepreneur to experience entrepreneurship. Being an intrapreneur, you can
still achieve entrepreneurial goals. Another interesting insight was that
although as a child he was very shy, as an adult, he became known for his
excited stage appearances at Microsoft events. They were widely circulated on
the Internet as viral videos (https://www.youtube.com/watch?v=_WW2JWIv6G8).
Now tell me, how many employees can get this recognition and become the 8th
richest person on the earth as an intrapreneur?
Similarly, I see another intrapreneur in Chandrasekaran of
Tata. He studied in Tamil medium, completed his B.Sc. and Master of
Computer Applications (MCA) (no MBA from IIMs or engineering from IITs). He
joined TCS in 1987 as a trainee and became CEO by 2009. He is now the first
non-Parsi and professional executive to head the Tata Group as Chairman.
Of course, there is no free lunch in this world. You need to
relentlessly work smart and hard and also be in the right position at the right
time. Not everyone gets that position. A thousand divine actions should support
you in the background. Whether you call it good karma, luck, or nature, it has
a significant role in creating a career in one’s life.
Having said that, sometimes a bad decision, misguided action,
or complacency can cause catastrophic damage to a career. If you see a few
leaders like Kay Whitmore (Kodak) – Complacent Vision – caused Kodak to
collapse; he ignored the digital camera.Warren Anderson (Union Carbide) – Negligent Oversight of process –
killed thousands in the Bhopal disaster.John
Sculley (Apple) – Ego Clash with Steve Jobs (ousted him) – led Apple
into decline; fired after a decade.Ken Lay (Enron) – Ethical Collapse –
accounting fraud; Enron lost 99.7% value; died before a 30-year sentence.Gerald
Ratner (Ratners Group) – Public Disrespect – called his own products
“crap”; customers fled; lost business and job.Chen Jiulin (China Aviation Oil) – Speculative Gamble – hid $550M
losses; jailed 4 years; destroyed firm credibility.
Why am I writing this story?
In fact, if you watch my conversation with Steve Ballmer, I
asked one simple question –
“Do organizations with successful missions build great leaders, or do great
leaders build successful missions?”
What is your viewpoint? I request you to watch the above
video for Steve Ballmer’s interesting response!
Ravi Saripalle
Saturday, 18 October 2025
The Thin Line Between Efficiency and Emotion or Between Speed and Soul!
Dear Parents,
During my talks at various
events, I quote a few inspiring stories. One of them is Usain Bolt. He
is an eight-time Olympic gold medallist and the world record holder in the 100
meters, 200 meters, and 4 × 100 meters relay. He won three consecutive Olympics
(2008, 2012, and 2016).
If we look at his personal
background, we will feel inspired. His parents ran a local grocery store in a
rural area. He suffered from scoliosis, a curvature of the spine that made his
right leg 1⁄2 inch (13 mm) shorter than his left. This condition causes an
uneven stride, with his left leg remaining on the ground longer than his right
and hitting the ground with less force. Having said that, biomechanics
researchers have studied, with no firm conclusions, whether this asymmetry has
helped or hurt Bolt in his sprinting career.
Bolt fell victim to a fraud
scheme, resulting in the disappearance of more than $12 million from his
retirement savings account. The account showed a balance of only $12,000, down
from its previous $12.8 million. Now 39, Bolt no longer runs due to a ruptured
Achilles near his foot. The eight-time Olympic champion admits retirement has
made him feel “human” again — even climbing a flight of stairs now leaves him
out of breath.
Life is like this. Most of us go
through this normal curve, a bell-shaped curve — a humble beginning, arriving
here single, reaching a peak in our career or health or assets or family
relationships or name or fame, and losing one after another, and leaving the
ground again single. Everybody knows this truth, but while acting, we get
covered. Anyway, this is philosophy.
Anyway, why did I bring this
topic today?
Alphin Masilamany Santha posted a
note on his LinkedIn. Beijing recently hosted the first-ever World Humanoid
Robot Games. Over 500 humanoid robots from 16 countries competed in events
ranging from sprinting and soccer to boxing and medicine sorting. Unitree H1
dominated the track, winning the 1500m in ~6:29. Robots stumbled, sprinted, and
even lost limbs mid-race — a true testbed for real-world AI. Boxing matches
were played with real seriousness. The interesting part is, the crowd cheered
like it was the real Olympics.
While there is technological
development, are we also transferring our emotions? Are we transferring our
physical energies to machines? This is the moot question.
In our childhood, every Shivaratri,
we used to play dramas throughout the night. The preparations for skits,
dresses, podiums, team selection, and many more used to start a month before.
We used to prepare the skits as if they were an exam. In one play, as drama,
and immediately in the next play, as an old grandmother. The whole street used
to witness our dramas. Can a video game replace this emotion?
During our childhood, we used to
play street cricket. Though I am not a player, teams used to send me as the
first opening batsman. I used to be out in the first over itself. However, when
I was walking to the ground, the cheer team used to raise slogans as “Boon.” I
used to be a little chubby, like David Boon, an Australian cricketer. We
were enjoying the experience, but not the real sports analytics.
Maybe we should be able to draw a
thin line between productivity and performance, a thin wall between efficiency
and emotion. If we aren’t able to draw this line, the young generation becomes
a victim of the virtual world. I teach “AI for Business” to my MBA
students, but it should be limited to business. It should not encroach on
entertainment.
The 0 to 8 age group is
the most vulnerable group to this change. We, as parents and teachers, should
save them like how the Olive Ridley Sea Turtles are saved across the
coastlines.
Ravi Saripalle
Saturday, 11 October 2025
Dibba Rotti, Determination, and the DNA of Innovation
Dear Friends,
Have you ever tasted pure coconut
chutney ground by Rubbu Rolu, also known as Sil Batta, Ammi
Kallu, or stone mortar? Maybe you’ve compared this to a modern grinder at
home—you’ll see the difference! Whenever we used to visit our village during
childhood, my grandmother would make Dibba Rotti with this coconut
chutney. Dibba Rotti or Minapa Rotti is a classic Andhra dish
prepared with urad dal and rice ravva batter. The soaked urad dal is ground
into a batter and, after some other process (which I don’t fully recall), it is
poured into a hot, heavy-bottomed kadai and made into a pancake.
I still remember, she used to
prepare this on Sundays. The process started at 9 AM. By afternoon, around 1
PM, she would grind using a stone-made Rubbu Rolu fitted and levelled to
the ground. Today, the machine takes just 45 minutes to grind. Back then, it
was double the time. You had to sit or squat and move the hand-stone in small
circles or back-and-forth ovals over the base stone, continuously feeding the
paste back to the center with the other hand. This was equivalent to burning
100–250 kcal—comparable to a moderate-intensity upper-body endurance workout.
On a lighter note, what my grandmother did for dosa batter, modern fitness
enthusiasts now pay for at a CrossFit class!
Why am I talking about this
traditional tool that was once a minimum household crockery?
In 1955, Coimbatore resident P. Sabapathy invented the wet grinder as a wedding
gift for his wife, Indrani. Today, the Coimbatore Wet Grinder holds a
Geographical Indication (GI) tag for wet grinders manufactured in Coimbatore
and Erode districts. Having a GI means no one else in the world can patent the
grinder—the Grinder Belongs to Coimbatore.
In fact, Panasonic filed another
Japanese patent (JP2014169818A) in 2014. The world is not stopping. Even if
ideas are traditional, they are getting protected through innovation and IP.
In 2010, we ourselves invented a top-attached toothbrush—its bristles could be
removed like a blade in a razor to save plastic. The bottom stand was fixed,
made from bamboo, and the bristles were crafted from neem and banyan fibers.
Unfortunately, we never filed a utility patent. You know what happened? Quip
NYC Inc filed a similar patent in 2013 and now sells it on Amazon! The cost of not
filing a patent was huge. Of course, my son later obtained a design patent with
more sophistication and multi-functionality, but we had already lost the big
opportunity.
What triggered this topic today?
Amit Singh posted an interesting article on LinkedIn. Last week, the Hon’ble
High Court of Delhi, through orders dated 30.07.2025 and 11.09.2025, decreed
suits in favor of Carl Freudenberg KG (the patentee). A public notice was
issued by the patentee of the “GALA No Dust Broom” (Patent No. 541962), warning
against market players infringing on their patented technology (Hindustan
Times, 05 Oct 2025).
Historically, brooms were crafted
from twigs. Today, the Indian broom market is estimated at a whopping ₹1,500
crore. Freudenberg Gala Household Products owns this patent. Let’s appreciate
their foresight and the act of filing patents for such innovations.
Having said that, we in India
aspire to be an innovative nation—let us protect every idea, every thought, and
every application. Otherwise, our next generation will end up paying royalties
for “pin to peace”! We will continue writing grandma stories… “We used to do
things like this…”
– Ravi Saripalle
Saturday, 4 October 2025
The Butterfly Struggle: Why Students Must Think Before They Ask AI
Dear Friends,
– Ravi Saripalle
Saturday, 27 September 2025
From Weekly Boy to Falcon Flight: Learning Resilience
Dear Parents
Saturday, 20 September 2025
Jobs Then and Now: A Postcard from the Past, A Prompt for the Future
Dear Friends
Sunday, 14 September 2025
From Chai to ChatGPT: The Evolution of Shared Knowledge
Dear Friends
During our childhood days, the most engaging places in the morning or evening times would be the Tea Stalls and Barber shops. People often visit them not just to sip the tea but to listen and participate in the most engaging conversations. They would range from politics to business. Similarly, barber shops used to be hook centres for entertaining discussions, street gossip, and many more!! In these Tea stalls, there would be 3-4 people to make the discussion active. The rest of the visitors keep an eye and lend an ear to them, while scanning through the newspaper. They will not have the ability to overpower those 3-4 debaters, but give them thumbs up with their nods. I hope many of you might have experienced this.
Did you see any such Tea shops and Barber shops now? Did you observe that these Tea shops have transformed into Coffee Clubs? You can observe a few customers silently sitting in one corner of these shops and browsing through their mobiles. Similarly, these Barber shops are transitioning to Salons, in some advanced locations, to unisex salons! What do you observe there? Again, customers are hooked to screens, scrolling through a few reels. Those engaging conversations have become old-fashioned!
In fact, in those days, especially in rural villages, these shops also acted as social cops! They used to enquire like a friendly interrogation — Where are you coming from? Whose house are you visiting? What are you doing? How much salary are you earning and so on? In fact, whenever we used to go to our grandfather’s village, we used to encounter these questions. Surprisingly, by the time we reach our grandfather’s village (we need to cross 2-3 villages on foot or by bullock cart), these cycle peddlers used to share with our grandfather that we were visiting! This is the kind of neural network that runs there. They used to be much more powerful than AI-based artificial neural networks (ANNs) or Convolutional Neural Networks (CNNs).
Why am I bringing this conversation up? A recent study (Semrush, June 2025) analysed 150,000 citations across AI outputs from ChatGPT, Gemini, Claude, and others — using 5,000+ diverse keywords. Can you guess who is supplying the most information to these LLMs like ChatGPT? You might think Google or Facebook, right? No, surprisingly, 40.1% of citations are coming from Reddit. Next, with Wikipedia 26.3%, YouTube 23.5%, Google 23.3%, StackOverflow 18.7%, etc. As per Steve Nouri, Reddit is now the #1 training source for AI. Reddit isn’t just a forum anymore — it’s the backbone of generative AI.
What does this mean for Builders, Brands, and Founders? Conversations > Content! Authority is being redefined (Not by domain age). A 20,000-word blog post has no significance, but Active Reddit threads, Engaging X posts, and YouTube explainer videos make all the difference. Trust is being crowdsourced. Community is your new homepage!!
Will there be any impact on the UX strategy of product and services companies? Yes, definitely! When we were studying RDBMS (Relational Database Management Systems), information was arranged in rows and columns! For many years, storing an image in the database was a luxury until object databases came. Today, your PDF document, your reel, or your picture on a webpage are all considered as database feeds for your LLMs.
Did you observe any other changes?
Ravi Saripalle
Saturday, 6 September 2025
The Shifting Faces of Friendship and Enmity: Ancient Lessons for Modern World
Dear Friends
Saturday, 30 August 2025
Four Types of Professionals: Where Do You Belong?
Dear Friends,
Recently, the photo of Alejandro
Navarro went viral. He was a devoted math teacher from Texas. He rushed to the
hospital with a severe health crisis. He brought his laptop and charger along
with him. From his ICU bed, he spent his last moments grading papers—making
sure every student’s work was completed and no one was left behind. The next
day, he passed away.
However, many such dedicated
teachers go unnoticed. Having said that, a few teachers spoil the spirit with
their ill attitude. Often, teachers are shown as comedians in many movies, and
that impression is carried among some students. Generally, the true value of a
teacher is unnoticed as the student encounters teachers during
childhood/adolescence. During this age, they wouldn’t have major
responsibilities. Often this phase is carried away with fun and ambiguity, and
they do not recognize the value of the teacher. By the time the student
realizes this fact, there are no teachers mapped. In the process, many times,
the teacher also loses purpose and motivation due to this non-recognition by
their students. On top of this, in current times, the teaching profession has
become commercialized. Revenue generation and recognition have become core
motivational factors.
Where are those great teachers
like Sujit Chattopadhyay? He is fondly known as the Two Rupees Teacher. In
2021, he was awarded the Padma Shri. After retiring in 2004 at the age of 60,
he was concerned about how he would spend his days in retirement. Three girls,
who had travelled 20 kilometres barefoot, arrived at his house one day,
requesting him to teach them. This humble beginning has now grown to enrol more
than 350 children.
Being a teacher myself, sometimes
I feel I am also trapped. I hail from a teacher’s family. My great-grandfather
and maternal grandfather were Sanskrit teachers. My paternal grandfather, my
parents, and my sister were teachers. Later, my spouse left an IT job and
became a teacher. With this background, I also quit my IT job in 2010 and
joined teaching with a specific purpose in mind. I was able to spend almost a
year without salary. The fire in my belly was intact. However, when funds
started drying, I could not sustain that fire and committed to a day job for
salary—of course in teaching. Having said that, I did not lose the purpose, but
it got diluted with different professional and family responsibilities and was
often tagged with certain limitations. In those circumstances, you are no more
labelled as a Mission Teacher.
That was the time I realized the difference between Drifter
Teacher, Mechanic Teacher, Dreamer Teacher, and Mission Teacher. Let me give
the definitions.
- X–Axis (horizontal): Inspiration/Dedication
(Left = Low Dedication, Right = High Dedication).
- Y–Axis (vertical): Purpose (Bottom = Low,
Top = High).
Then the 2x2
matrix would be:
- Bottom Left (Low Purpose, Low Dedication):
Drifter Teacher (neither committed nor purposeful).
- Bottom Right (Low Purpose, High Dedication):
Mechanic Teacher (hardworking but without deeper vision).
- Top Left (High Purpose, Low Dedication):
Dreamer Teacher (inspired but inconsistent in practice).
- Top Right (High Purpose, High Dedication): Mission Teacher (ideal blend, teaching with meaning and effort, without expecting any results—name, fame, money).
When we aspire for growth in
terms of recognition, salary, and promotion, we can never be called Mission
Teachers. They should be by-products. A few reach this level. My maternal
grandfather was a Mission Teacher. However, I rate the rest of my family members
to the level of Mechanical Teachers. Given good health and minimum
self-sustenance, I aspire to attempt once again and retest in the future. Of
course, we are all bound to fulfil certain family responsibilities. Otherwise,
the same world would categorize them as Mission Teachers but irresponsible
towards family.
It is not just limited to
teaching; the same matrix is applicable to every profession. Honestly, which
category do you belong to? Self-reflect.
Saturday, 23 August 2025
Hallucination is Not a Bug, It’s a Feature: Lessons for AI and Humanity
Dear Friends,
Recently, I was watching a documentary on Makoko AKA, Lagos, also known as the Venice of Nigeria—the largest floating slum in Africa. This is a floating village. Long back, we visited Kerala, stayed in a floating cottage and boathouse on the Kochi backwaters, and earlier at the Alleppey backwaters. The purpose there was to recreate in nature. However, the Makoko scene is completely different. I was astonished and amused to witness their life on the waters. It is surrounded by dirty sewage water. People commute using boats, and a few children were swimming in those waters. Constant fear (natural calamities, epidemics, and neighborhood issues) haunts people. In contrast, just opposite this slum, we can witness Lagos city—the largest urban agglomeration in Nigeria and one of the fastest-growing megacities in the world.
Now, what is today’s story? Let’s contemplate the learning & thinking process of kids who grow up in rich conditions versus slum conditions. If you ask them the same question: What are you most scared of?
• A rich kid may respond (of course, not all of them): “Monsters under the bed, using public transportation, or losing power & internet.”
• A slum kid may respond (again, not all): “Demolition of their temporary shelter by the government, floods, hunger, or fights in the neighborhood.”
If a rich kid sees the slum kid’s answer, it causes amusement, and vice versa. There is nothing wrong or right here.
However, there is a huge uproar when it comes to AI responding to a few questions differently. After all, an AI model is like a child. What you feed, how you train—it comes out. Having said that, it is causing huge financial damage to the AI model owners. A human learns year after year and makes decisions. If it goes wrong, we accept it and say “human error.” But we are not giving sufficient time to AI to learn. If it says something wrong, we immediately call it a hallucination. (Dictionary meaning: a sight, sound, smell, taste, or touch that a person believes to be real but is not real.)
A Vectara study found that even the best models still make things up at least 0.7% of the time. According to allaboutai.com, these “hallucinations” caused $67.4 billion in damages globally in 2024.
We all need to understand: Hallucination is NOT A BUG. It is A FEATURE. That is how AI understands and responds—like any average human being’s response. Let’s not misunderstand it. Future jobs will include AI Human Reviewers—teaching AI specific lessons on domains and issues, and reducing hallucination. Later, AI Tutors will comprehensively teach humans! This is going to be a new cycle.
Today, The Hindu published an editorial: “Set the guardrails for AI use in courtrooms.” This was in the context of a recent case where an AI transcription tool repeatedly transcribed the claimant’s name, “Noel”, as “no.” If AI cites a paper—Journal of Applied AI, Vol. 12, 2019—that does not exist, we need to help AI understand the issue. If you ask AI, “What’s the capital of Brazil?” and it confidently replies “Buenos Aires” instead of Brasília, we need to teach the AI. These hallucination scenarios are to be patiently resolved with AI.
In the 1990s, we hired many manual testers to catch software bugs. Over time, manual testers started vanishing, and the era of test automation began. Now the same manual tester is coming back in a new avatar called an AI Human Reviewer. Their job is to catch and correct hallucinations before they reach users.
Human judgment and AI hallucination will always exist. They change from time to time, context to context, data to data, and many more factors. When we accept human judgment in the form of human error or rational decision, the same should apply to hallucination as well. Let’s accept it.
The ultimate solution forever would be to develop AI systems with a Human in the Loop. Fully autonomous systems are not practical for humanity (especially in the Indian context). And a human race without technological aid would also push us back to a primitive state. Both radical scenarios are not good for society.
Wishing policy makers balance this act—especially in the Indian context—with 56 million rich (>30L), 432 million middle class (5L to 30L), 732 million aspirers (1.25L to 5L), and 196 million destitutes (<1.25L) (2021 data). A Bharat AI Policy should cater to these levels, and AI training data should represent these four classes.
Ravi Saripalle
Friday, 15 August 2025
The ₹-Cost of the Tilted Head— How Neck Pain Leads to GDP Pain?
Dear Friends,

