Dear Friends,
Ravi Saripalle
(Mission किशोर संदेश : विज्ञान -विकास -विनोद (Educate-Engage-Entertain)
Dear Friends,
Dear Friends
Dear Friends,
Yesterday, I had the opportunity to attend the AACSB CEO’s
Business Schools Meet in New Delhi. Ms. Lily Bi, President and CEO of AACSB,
delivered an insightful presentation on the current state of management
education and institutional readiness. In my view, these insights are not
limited to management alone; they apply to several other domains as well.
Employers are shifting dramatically toward skills-first hiring — a 25% rise
globally since 2022 — and 27% of employers have removed degree requirements (SHRM
2025). The top skill gaps identified across undergraduates, postgraduates, and
managers include navigating ambiguity, communication skills, and the ability to
apply feedback.
The most interesting and insightful data point was about what
students value most. Faculty teaching quality is the top contributor (23%).
Curriculum relevance to current business trends follows closely (21%).
Experiential learning through projects and internships adds strong value (16%).
Student community and networking matter significantly (12%). Career services
and employability support are equally important (12%). International
exposure—exchange programs and global faculty—adds moderate value (7%). Access
to technology and AI tools influences learning (5%). Research opportunities
contribute modestly (4%).
After understanding these priorities in the age of AI, as a teacher, I am left
with new questions.
When institutions depend heavily on student fees, and when we are all living in
a consumer-first world, what should be the priorities of a teacher?
Undoubtedly, a teacher should be passionate about teaching. A teacher should be
a storyteller who meaningfully engages the classroom. A teacher must possess strong
conceptual understanding of the subject. They must demonstrate communication
skills, classroom management skills, empathy and patience, a student-centred
approach, and creativity.
In a small group conversation, we discussed the role of research.
The moot question was: Should a teacher also be a researcher
in the age of AI? The underlying assumption is that AI’s intelligence is slowly
surpassing human intelligence. Industry and research institutions are also
simultaneously conducting significant research and developing advanced
solutions.
The teacher’s required skill set is already demanding. If the
teacher must also become a researcher (on top of competing with AI’s research
capabilities and human researchers), when will they have the time to master
those core six teaching skills? A school teacher is never a researcher, but
rather a creative engager. Ten years ago, when AI was non-existent, higher
education required a teacher-cum-researcher. However, today, do we really need
this model, especially when students can independently leverage AI-driven
research outputs? Or should the teacher’s role shift towards being a
facilitator, motivator, or inspirer with strong application orientation?
This brings us to the big confusion matrix:
· Many
ranking frameworks demand research first.
· Students demand teaching first.
· Industry demands skills first.
If institutions don’t solve this puzzle thoughtfully, they
may pay a hefty price. Those who solve it will create history. Those who ignore
it will remain in history.
Note: These are my personal views.
Dear Friends,
My emotional balance at 25 was different from what it is at 50. At 25, we work hard for a job, money, and marriage. At 50, we work hard for our children’s education, their future, and our parents’ care. These are time-tested life sequences, with a few exceptions depending on circumstances. They cannot be outsourced or delayed — they must be experienced.
Though this is my personal view, emotions cannot be commoditized on a full scale. Their value diminishes — especially in the age of AI and robotics. We are inviting robots into our daily lives. Can R.K. Laxman’s “Servants of India” hold relevance today when we invite robots to our homes — Swami, the cook; Anthony, the driver; Shanti, the maid; Ramaswami, the trusted retainer? Can Laxman’s trademark wit and sketches reappear when Midjourney or Perplexity now do this work?
I have been invited by Infosys to speak on this very theme on 28th November 2025.
My topic: “From UX to HX: Designing for the Human Experience in the AI Era.”
What is your view?
Ravi Saripalle
Dear Friends,
Dear Friends,
In 2009, I had a great fortune meeting Steve Ballmer and had
an opportunity to ask a question which was recorded on YouTube as well. (https://www.youtube.com/watch?v=lUoGKtZwxsI)
He was the CEO of Microsoft (2000 to 2014). As of May 2025, his estimated
personal wealth is around $151 billion, making him the eighth-richest person in
the world.
Ballmer joined Microsoft in 1980 and became Microsoft's 30th
employee and the first business manager hired by Gates. Ballmer joined
Microsoft with a salary of $50,000 plus 10% of the profit he generated and no
equity. However, Ballmer's profit share started to balloon out of control as
Microsoft grew. When Dave Marquardt (investor in Microsoft) suggested that
Microsoft reorganize as a corporation instead of a private partnership, he
proposed that Ballmer own 8% of the company in exchange for cancelling the
profit-sharing model. Paul Allen (co-founder of Microsoft along with Bill
Gates) initially disagreed, but Gates and Allen reached an agreement to give an
8% stake to Ballmer (Wikipedia).
This is called Intrapreneurship (you are an employee
but you work like an entrepreneur). Sometimes, you do not need to be an
entrepreneur to experience entrepreneurship. Being an intrapreneur, you can
still achieve entrepreneurial goals. Another interesting insight was that
although as a child he was very shy, as an adult, he became known for his
excited stage appearances at Microsoft events. They were widely circulated on
the Internet as viral videos (https://www.youtube.com/watch?v=_WW2JWIv6G8).
Now tell me, how many employees can get this recognition and become the 8th
richest person on the earth as an intrapreneur?
Similarly, I see another intrapreneur in Chandrasekaran of
Tata. He studied in Tamil medium, completed his B.Sc. and Master of
Computer Applications (MCA) (no MBA from IIMs or engineering from IITs). He
joined TCS in 1987 as a trainee and became CEO by 2009. He is now the first
non-Parsi and professional executive to head the Tata Group as Chairman.
Of course, there is no free lunch in this world. You need to
relentlessly work smart and hard and also be in the right position at the right
time. Not everyone gets that position. A thousand divine actions should support
you in the background. Whether you call it good karma, luck, or nature, it has
a significant role in creating a career in one’s life.
Having said that, sometimes a bad decision, misguided action,
or complacency can cause catastrophic damage to a career. If you see a few
leaders like Kay Whitmore (Kodak) – Complacent Vision – caused Kodak to
collapse; he ignored the digital camera.Warren Anderson (Union Carbide) – Negligent Oversight of process –
killed thousands in the Bhopal disaster.John
Sculley (Apple) – Ego Clash with Steve Jobs (ousted him) – led Apple
into decline; fired after a decade.Ken Lay (Enron) – Ethical Collapse –
accounting fraud; Enron lost 99.7% value; died before a 30-year sentence.Gerald
Ratner (Ratners Group) – Public Disrespect – called his own products
“crap”; customers fled; lost business and job.Chen Jiulin (China Aviation Oil) – Speculative Gamble – hid $550M
losses; jailed 4 years; destroyed firm credibility.
Why am I writing this story?
In fact, if you watch my conversation with Steve Ballmer, I
asked one simple question –
“Do organizations with successful missions build great leaders, or do great
leaders build successful missions?”
What is your viewpoint? I request you to watch the above
video for Steve Ballmer’s interesting response!
Ravi Saripalle